From Oversight to Ownership: Redefining the Governing Body’s Role in Quality
September 17, 2026 | 1:00 p.m. - 2:00 p.m. ET
This program is approved by NAHQ® for 1.0 CPHQ CE credits.
Health-system and hospital Boards are legally accountable for Quality and patient safety, yet CMS's updated QAPI guidance (QSO-23-09) now expects visible, direct Board ownership—not delegation. In this practical session, Michelle Hilburn, AVP of Quality, Compliance & Standards at Vastian, and Leah Binder, President and CEO of The Leapfrog Group, unpack what the Conditions of Participation (§482.12 and §482.21) actually require of the governing body and hospital executives, and show how leading organizations move from passive oversight to active ownership of the Quality program.
Purpose-Built for Laboratories
What you'll learn
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what you'll learn
OBJECTIVE 1
Analyze how shifting demands from employers, payors, policymakers, and the public drive current healthcare Quality benchmarks.
OBJECTIVE 2
Forecast upcoming trends and future shifts in healthcare Quality metrics and delivery models.
OBJECTIVE 3
Evaluate the role of public transparency in measuring, incentivizing, and recognizing high-quality provider performance.
OBJECTIVE 4
Explain the governing body’s legal accountability for the hospital-wide QAPI program under the CMS Conditions of Participation.
OBJECTIVE 5
Identify the Board’s core QAPI duties: setting safety priorities, allocating resources, and overseeing every department and service.
OBJECTIVE 6
Apply practical strategies that move the Board from passive oversight to active ownership of Quality and patient safety.
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