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The ROI of Quality: Making the Business Case for Compliance

February 12, 2026

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1 PM ET

Continuing Education

P.A.C.E.® Contact Hours

Speakers

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Michelle Hilburn, MSN, RN, CPHQ, CPPS

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Join us for an insightful webinar to explore how investing in Quality delivers measurable return on investment (ROI)--enhancing patient safety, improving clinical outcomes, reducing harm-related costs, ensuring compliance, and protecting your organization’s reputation. What if Quality was your organization’s most profitable investment and respected as a strategic asset? Learn how this shift drives measurable value—clinically, operationally, financially Joi, and reputationally—positioning Quality as a catalyst for sustainable success.

Objectives:

  1. Reframe Quality from a hospital cost center to a strategic investment exploring that concept of Quality as a driver of financial, operational, and reputational ROI.
  1. Apply a business case framework to Quality initiatives by identifying key pathways through which Quality impacts value.
  1. Translate how Quality performance affects cost avoidance, margin improvement, and risk mitigation.
  1. Explore strategies and tools for aligning Quality goals with organizational priorities.
  1. Reframe one Quality initiative as a business care for strategic discussion.