The ROI of Quality: Making the Business Case for Compliance
February 12, 2026
|
1 PM ET


Continuing Education
P.A.C.E.® Contact Hours
Speakers


Michelle Hilburn, MSN, RN, CPHQ, CPPS
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Join us for an insightful webinar to explore how investing in Quality delivers measurable return on investment (ROI)--enhancing patient safety, improving clinical outcomes, reducing harm-related costs, ensuring compliance, and protecting your organization’s reputation. What if Quality was your organization’s most profitable investment and respected as a strategic asset? Learn how this shift drives measurable value—clinically, operationally, financially Joi, and reputationally—positioning Quality as a catalyst for sustainable success.
Objectives:
- Reframe Quality from a hospital cost center to a strategic investment exploring that concept of Quality as a driver of financial, operational, and reputational ROI.
- Apply a business case framework to Quality initiatives by identifying key pathways through which Quality impacts value.
- Translate how Quality performance affects cost avoidance, margin improvement, and risk mitigation.
- Explore strategies and tools for aligning Quality goals with organizational priorities.
- Reframe one Quality initiative as a business care for strategic discussion.

