From Event to Action: Managing Laboratory Quality Events with IQE

Most laboratories have a process for managing nonconforming events (NCEs). Maintaining visibility into open investigations, assigned actions, recurring issues, and the effectiveness of corrective actions requires ongoing coordination.  

When event information is distributed across spreadsheets, paper forms, and emails, maintaining a complete history and coordinating follow-up can take additional time and important details or next steps can be missed. Laboratory leaders need visibility into what happened, who is responsible for the next step, what changed, and whether the response was effective.

In this live demonstration, see how MediaLab by Vastian’s Intelligent Quality Engine (IQE) manages the full event lifecycle, from reporting and risk analysis through corrective action, closure, and evaluation.

You’ll see how laboratories use IQE to:

• Manage NCEs from report through resolution in one centralized system.

• Replace manual follow-up with automated alerts, workflows, and approvals.

• See what remains open and who needs to act across investigations and corrective actions.

• Identify recurring issues sooner through dashboards, event analysis, and trending.

• Document corrective action and its impact by connecting events to training, competencies, policies, and procedures.

This session is for laboratory leaders who want to strengthen how their teams respond to Quality events, moving beyond documentation to effective investigation, resolution, and corrective action that turns each event into an opportunity for measurable improvement.

Bring your questions and NCE or CAPA scenarios. We’ll demonstrate practical workflows and leave time for live Q&A.