Intelligent Action Planning: Automate Improvement and Measures of Success

Most action plans look solid on paper — then the same finding returns. Plans scattered across spreadsheets and email, actions aimed at symptoms instead of root cause, ownership that's unclear, and monitoring that fizzles after 120 days. In this one-hour webinar, Michelle Hilburn, MSN, RN, CPHQ, CPPS, AVP of Quality, Compliance & Standards at Vastian, shows how an automated, integrated Quality Management System turns action planning from documentation into results — linking every finding to an owned corrective action, structuring root cause analysis, escalating overdue work automatically, and proving through scheduled auditing that the improvement actions are holding strong. You'll learn how to: identify the workflow barriers that quietly weaken corrective actions; connect action plans to regulatory compliance, patient safety, and Quality outcomes; and define measures of success that demonstrate sustained improvement over time. This program is approved by NAHQ® for 1.0 CPHQ CE credit.

Objectives:

• Describe why traditional action plans often fail to correct problems or sustain gains.

• Identify the workflow barriers that weaken corrective actions and improvement strategies.

• Analyze how an automated, integrated Quality Management System enables smarter, data-driven action planning.

• Apply strategies that link action plans to regulatory compliance, patient safety, and Quality outcomes.

• Define measures of success that demonstrate sustained improvement over time.