A Healthy Preoccupation with Failure: Leveraging FMEA to Drive Safety
May 14, 2026
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1 PM ET


Continuing Education
This program is approved by NAHQ® for 1.0 CPHQ CE credits.
Speakers


Michelle Hilburn, MSN, RN, CPHQ, CPPS
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FMEA is often treated as a regulatory compliance task—this program reframes it as a strategic, operational capability. The goal is to elevate FMEA from a Quality tool to an enterprise risk discipline—one that improves safety outcomes, strengthens regulatory confidence, and drives operational reliability. Most serious events are preceded by weak signals—variation, workarounds, and near misses. FMEA listens to those signals and addresses them before they cause operational, financial, and/or patient harm.
Objectives:
Establish core FMEA principles to enable consistent, effective, risk-based decision making.
Position FMEA as an enterprise capability that anticipates failure and strengthens organizational resilience.
Demonstrate how proactive risk analysis advances patient safety, regulatory readiness, and operational reliability.
Identify why traditional FMEA often underperforms, including systemic barriers that limit sustained value.
Translate insight into action through a practical, structured FMEA example.
This program is approved by NAHQ® for 1.0 CPHQ CE credits.

