Written by
Leah Westover
AVP, Product & Market Strategy
Helping Labs Set and Achieve SMART Goals
Laboratory leaders today face increasing pressure to deliver not only reliable diagnostic results, but also measurable quality improvements that align with regulatory expectations. That’s why we’ve launched a new form in IQE — the SMART Goal Tracker — designed specifically to help labs define, manage, and demonstrate meaningful progress.
The SMART Goal Tracker supports the creation of Specific, Measurable, Achievable, Relevant, and Time-bound goals within the IQE platform. It allows users to document objectives in a standardized, structured format while assigning ownership to individuals or departments. Whether you're responding to a deficiency, launching an internal performance improvement effort, or aligning with new requirements, the SMART Goal Tracker makes it easy to centralize your planning, accountability, and results tracking.
The form is equipped to capture barriers to progress such as staffing limitations or LIS constraints, and includes a built-in option to escalate issues when leadership support is needed. Once a goal is completed, users can record outcome data, lessons learned, and future follow-up actions — creating a full, audit-ready record of the initiative.
Unlike traditional spreadsheets or disconnected documents, the SMART Goal Tracker lives inside IQE, alongside the rest of your lab’s compliance and quality forms. That means your improvement plans are not only structured and accessible, but fully integrated into your lab’s broader quality framework.
The SMART Goal Tracker is now available in your IQE form library. If you’d like a walkthrough or help customizing the form for your team, we’d love to support you. This is a powerful step toward more proactive, visible, and sustainable lab quality — and we can’t wait to see how you’ll use it.