Add On Services
Single Single On (SSO)
Enable seamless authentication across your organization by allowing users to log in using their existing credentials from supported identity providers. Available for any SAML 2.0 enabled Identity Provider. Includes one (1) hour of set up consultation.
HRIS Connector
Simplify employee data management with our HRIS Connector. Designed to integrate with select HRIS platforms listed below, this connector enables automated synchronization of users between your HR system and our platform. Includes three (3) hours of set up consultation.
(Azure, Okta, Google, BambooHR, bob, Workday, OneLogin, Jumpcloud, SCIM, Fourth, Ripping, PingFederate, Breathe, and any other HRIS system with SCIM protocol enabled)
Compass Middleware Integration
Directly integrate your Competency Assessment data with your existing Point of Care DMS (Telcor/RALS) to ensure that only staff who have successfully completed their competency assessments in Compass can operate POCT devices. This integration guarantees that only qualified personnel are performing and resulting POCT tests, enhancing compliance and patient safety. Includes three (3) hours of setup consultation.
Document Porting
Easily transition from your legacy system with our Document Porting service. We handle the migration of your documents and metadata, minimizing effort and disruption for your team. Simply provide your metadata via .csv and your documents through a shared sFTP—we’ll take care of the rest, ensuring your content is accurately and securely transferred into our platform.
Data Correction & Recovery
Expert support to assist clients in quickly addressing and correcting unintended data changes. Whether it's recovering accidentally deleted information or adjusting settings such as bulk assignments, imports, or permissions, our team is here to help you get back on track. Each support request includes up to two (2) hours of dedicated technical assistance; additional time is available if needed.
Reconfiguration
Support service for clients who need to reorganize their account architecture across Sites, Divisions, and Enterprise Accounts. Whether you’re consolidating multiple environments, segmenting a single site, or shifting divisions between enterprise structures, this service ensures that complex data and user relationships are preserved and aligned with your operational goals. Each request includes up to six (6) hours of development or technical effort; additional time is billed hourly.
Additional Training (Hours)
Additional training will be billed hourly. For a complete menu of training topics, reach out to your Account Manager.
On-Site Launch and Training Support
Includes up to 6 hours (one business day) of on-site prelaunch training and consultation to support end user training and launch support. For a complete menu of training topics, please reach out to your Account Manager.
Additional Hours
Unless otherwise noted above, any additional Implementation or Professional Service hours beyond those included will be quoted and billed at an hourly rate, with a minimum engagement of five (5) hours.